frequently asked questions

What are your rates?


My rates are constantly changing. Any prices displayed on this website are up to date. However, for customized orders, I highly recommend contacting me for a quote.




Are your rates negotiable?


For non-commercial, non-profit, passion projects, my rates are absolutely flexible! Please consult with me about your budget and I will do what I can if I am able. For commercial and for-profit projects, my rates cannot be negotiated.




What is your turnaround time?


Voice Acting This depends heavily on the number of lines, the length of the lines, and the context of the lines. Typically, you can expect me to deliver lines within 1-2 weeks, though some projects may receive them earlier or later. I will be as transparent as I can about my work and school schedule in consideration of your requested deadlines. Graphic Design Generally, I will have WIPs available within 3-5 days, depending on the time of year. After you are satisfied with the drafts, please expect the finished design between 14-21 days. For an additional fee, you can receive the completed design within 1 week guaranteed.




I want to hire you! How do I get in touch?


Awesome! You can find all of my relevant contact information here. Please allow at least 48 hours for me to respond. Education, family, and current projects take priority. I also am comfortable connecting through Discord for clients and mutuals only. Please do not attempt to contact me on my private social media accounts.





© 2020 by Maddie Matsumoto

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